Tythonic
QUICK TROUBLESHOOTING

Three checks to try

About 3 minutes

Keep your Alexa and SmartLife apps handy. Your device names may differ from the examples below.

0 of 3 checked
01
ALEXA APP · ROUTINES

Check the routine

Open Alexa → More → Routines. Find the routine that should ring your chime and check both sides:

EXAMPLE ALEXA ROUTINEDoorbell → Chime
WHEN · DOORBELL TRIGGER
Alexa routine example: Ring Doorbell is pressed
ALEXA WILL · CHIME ACTION
Alexa routine example: Smart WiFi Chime, alert mode Flash and Sound

“Ring Doorbell” is only the example shown here. In your routine, select your own doorbell under WHEN. Under ALEXA WILL, select your Tythonic chime and its alert mode.

Save any changes, then press your doorbell to test.

Alexa routine help
02
ALEXA APP · SKILLS & GAMES

Check your doorbell skill

In Alexa, open More → Skills & Games. Search for your doorbell brand’s skill and open its settings.

SEARCH FOR YOUR DOORBELL’S SKILL
RingBlink SmartHomeTapoEufySecurityArloWyzeaosu

In Skill Settings → Account Linking, look for Linked. These Ring and Blink screenshots show what success looks like. Your brand’s screen may look different.

RingLinked example
Blink SmartHomeLinked example

If your skill is not linked, connect the account used by your doorbell. Once linked, continue to the SmartLife check.

Alexa skill help
03
SMARTLIFE APP · ALEXA

Check the SmartLife link

Open SmartLife and follow this path to your Alexa connection:

  1. 1MeBottom menu
  2. 2Third-party devices & services
  3. 3Alexa
SUCCESSFUL CONNECTIONSmartLife + Alexa

Look for the message “SmartLife” skill has been linked. If it is missing, connect the SmartLife account that contains your chime.

When both accounts are linked, press your doorbell again to test the full routine.

Still quiet? We’re here.

Send us your order number and a screenshot of your Alexa routine. We’ll help you through the setup.

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Screenshot